Tenant Frequenty Asked Questions
- Check your balance due: The amount due will include any unpaid rent after the first of a given month. Any late fees or maintenance related charges will also be included.
- Pay your rent/balance as a one-time or scheduled payment drafted from your checking account.
- Open and track a maintenance ticket. Our maintenance personnel are alerted once you submit the ticket.
- You can not pay your rent via credit card at this time. In a hardship situation only, we are able to manually receive payments with a processing fee.
Am I required to have Renter's Insurance?Yes. It is a stipulation of our lease agreement that you have renter's insurance. If you would like a agent recommendation, please visit our Preferred Vendors link.
Can I pay my rent online?Yes. You will receive a Tenant Login to our portal on or before your move-in date. With this login, you can schedule recurring or one-time payments be drafted from your checking account.
Can I use my security deposit for the last month's rent?No. The deposit is required to secure the tenant's performance of all parts of the rental agreement and is a security against any damages to the leased premises. It is not a rental payment.
Do you work with Section 8?No. We currently have no owners accepting section 8 vouchers.
What can I do/not do with my online account?
What forms of payment do you accept?We accept personal checks, money orders, and cashiers checks. If at anytime you pay with a personal check and it gets returned to us due to non-sufficient funds, any and all subsequent rent payments must be made in certified funds. We also have online payment options available via our website.
What if I do not want to renew my lease?You must give a 60 day written notice before the expiration date to the Landlord that you will not be renewing your lease. Oral/Verbal notices are not sufficient under any circumstances. You can submit your notice online by clicking HERE or download a printable form by clicking HERE.
What utilities am I responsible for?All residents are responsible for all of their own utilities unless otherwise noted. You will need to set up utilities in your name upon move in.
When is rent due?Rent is due the first of the month and no later than the 5th. Rent received after will be subject to a 5% late fee.
Harrison Realty Group
Office Address8392 Six Forks Rd #203,
Raleigh, NC 27615
Property InfoDirect: 919.439.9039
Toll Free: 800.545.8650
Toll Free: 800.545.8650
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