Tenant Frequenty Asked Questions

Am I required to have Renter's Insurance?

Yes.  It is a stipulation of our lease agreement that you have renter's insurance.  If you would like a agent recommendation, please visit our Preferred Vendors link.



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Can I pay my rent online?

Yes.  You will receive a Tenant Login to our portal on or before your move-in date.  With this login, you can schedule recurring or one-time payments be drafted from your checking account.



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Can I use my security deposit for the last month's rent?

No. The deposit is required to secure the tenant's performance of all parts of the rental agreement and is a security against any damages to the leased premises. It is not a rental payment.



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Do you work with Section 8?

No.  We currently have no owners accepting section 8 vouchers.



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What can I do/not do with my online account?

• Check your balance due:  The amount due will include any unpaid rent after the first of a given month.  Any late fees or maintenance related charges will also be included.
• Pay your rent/balance as a one-time or scheduled payment drafted from your checking account.
• Open and track a maintenance ticket.  Our maintenance personnel are alerted once you submit the ticket.
• You can not pay your rent via credit card at this time.  In a hardship situation only, we are able to manually receive payments with a processing fee.




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What forms of payment do you accept?

We accept personal checks, money orders, and cashiers checks. If at anytime you pay with a personal check and it gets returned to us due to non-sufficient funds, any and all subsequent rent payments must be made in certified funds. We also have online payment options available via our website.



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What if I do not want to renew my lease?

You must give a 60 day written notice before the expiration date to the Landlord that you will not be renewing your lease. Oral/Verbal notices are not sufficient under any circumstances. You can submit your notice online by clicking HERE or download a printable form by clicking HERE.



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What utilities am I responsible for?

All residents are responsible for all of their own utilities unless otherwise noted. You will need to set up utilities in your name upon move in.  



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When is rent due?

Rent is due the first of the month and no later than the 5th. Rent received after will be subject to a 5% late fee.



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